Appointments
Phoenix
Physical Therapy and Sports Performance LLC.
realizes
that your time is valuable, and we will make
every effort to respect your schedule while
providing the highest quality care. For better
service, please make an appointment during our
office hours: Monday through Thursday from 8:00
AM to 5:00
PM and on Friday from 8:00
AM to 1:00
PM. For appointments call our main number at 704.483.0777
Attendance
Patient attendance at all scheduled therapy
sessions is essential to successful recovery. We
ask that patients arrive at or before their
scheduled time. If it is your first visit, check
in at the front desk upon arrival.
Cancellations
Cancellations must be made 24 hours in advance
of your scheduled visits so that we may use that
time for other patients who are waiting to be
seen. In cases of weather or illness we do not
enforce this policy.
What to Wear
Depending on
your injury, you should wear the following
clothing to your appointments:
|
Injury |
Clothing |
|
Ankle & Knee |
Shorts |
|
Shoulder, Elbow & Wrist |
T-Shirt or Tank Top |
|
Back & Neck |
Shorts & T-Shirt |
|
Fees
Applicable
payments for services are expected at the end of
each treatment unless prior arrangements have been
made.
Insurance
At Phoenix
we participate with most major and private insurance
plans, including Workers’ Compensation
and Medicare. As a courtesy, we will gladly
file your claims for you. Our staff will keep in
contact with your referring physician,
rehabilitation case manager or insurance company.